Advances in the Human Side of Service Engineering (Record no. 78418)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 04113nam a22006375i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 978-3-030-51057-2 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220801220310.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 200709s2020 sz | s |||| 0|eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9783030510572 |
| -- | 978-3-030-51057-2 |
| 082 04 - CLASSIFICATION NUMBER | |
| Call Number | 621.38 |
| 245 10 - TITLE STATEMENT | |
| Title | Advances in the Human Side of Service Engineering |
| Sub Title | Proceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July 16-20, 2020, USA / |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. 2020. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | XV, 328 p. 68 illus., 45 illus. in color. |
| 490 1# - SERIES STATEMENT | |
| Series statement | Advances in Intelligent Systems and Computing, |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Remark 2 | Identifying trendsetters in online social networks – a machine learning approach -- Consume less, create more – Digital services in the context of sustainability -- Influence of survey link locational placement on the user rating -- Toward a computable scholarly record -- Research approaches to service innovation: Organizational perspectives -- Innovation-as-a-service: Emergent lessons from an AI innovation management project -- Barriers to Service Innovation using Data Science -- Service design approaches to drive employee engagement. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations. . |
| 700 1# - AUTHOR 2 | |
| Author 2 | Spohrer, Jim. |
| 700 1# - AUTHOR 2 | |
| Author 2 | Leitner, Christine . |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | https://doi.org/10.1007/978-3-030-51057-2 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | eBooks |
| 264 #1 - | |
| -- | Cham : |
| -- | Springer International Publishing : |
| -- | Imprint: Springer, |
| -- | 2020. |
| 336 ## - | |
| -- | text |
| -- | txt |
| -- | rdacontent |
| 337 ## - | |
| -- | computer |
| -- | c |
| -- | rdamedia |
| 338 ## - | |
| -- | online resource |
| -- | cr |
| -- | rdacarrier |
| 347 ## - | |
| -- | text file |
| -- | |
| -- | rda |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Cooperating objects (Computer systems). |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Industrial Management. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | User interfaces (Computer systems). |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Human-computer interaction. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Operations research. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Computational intelligence. |
| 650 14 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Cyber-Physical Systems. |
| 650 24 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Industrial Management. |
| 650 24 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | User Interfaces and Human Computer Interaction. |
| 650 24 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Operations Research and Decision Theory. |
| 650 24 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Computational Intelligence. |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| -- | 2194-5365 ; |
| 912 ## - | |
| -- | ZDB-2-ENG |
| 912 ## - | |
| -- | ZDB-2-SXE |
No items available.