Part Big Data and Knowledge Management -- Genetic Algorithms and Game Theory for Airport Departure Decision Making: GeDMAN and CoDMAN -- Big Data in Land Records Management in Kenya: A Fit and Viability Analysis -- Big Data Analytics: A Threat or an Opportunity for Knowledge Management? -- Open Data and Big Data: A Perspective from Colombia -- Part Knowledge Management Practice and Case Studies -- Managers' Interactions and Their Effect on Productivity: A Case Study of a Product Design Organization -- Identification of Motivational Factors Influencing the Return of Researchers Focusing on Slovak Environment -- Developing Startup Ecosystem in Small Cities: Case of Žilina and Leipzig city -- Knowledge Management Model as a Factor of Educative Quality: Towards an Excellence Model -- Antecedents of Empowerment and Commitment to Service Quality in the Chinese Hotel Industry -- Developing Data Analytics to improve Services in a Mechanical Engineering Company -- Predicting Grades Based on Student Online Course Activity -- What Government Subsidiary Projects Can Learn from Each Other: The Case of SBIR and SIIR in Taiwan -- E-HR Adoption in Taiwan: An Exploration of Potential Multilevel Antecedents and Consequences -- The Influence of Theory-Practice Gap on the Intention for Knowledge Transfer at the Point of Clinical Placement -- Part Information Technology and Knowledge Management -- Knowledge Management Tools and Their Role in Doctoral Studies -- A Multiple Domain Analysis and Systems Modelling Intelligence Architecture -- Increasing User Engagement Using Innovative Poll First Content Delivery Method -- Information Privacy Concerns in Electronic Medical Records: A Preliminary Investigation -- Knowledge Management Systems - The End of the Road? -- A Semantic Web Approach for Visualization-Based News Analytics -- Exploring Affecting Factors on Green IT Adoption -- Part Knowledge Management and Social Networks -- Crowdsourcing in a Project Lifecycle -- Identifying the Knowledge Needs of Japanese Engineers -- Towards a Knowledge Transfer 2.0 Process with an Impact on Companies of Social Business -- Mixed Method for "Newbies" with Intrusive, Emerging and Complex Socio-technical Topics -- Mobile Learning Platforms to Assist Individual Knowledge Management -- Part Knowledge Management in Organizations -- Laboratory Information Management Systems - Challenges of Implementation -- Identification of the Desirable Middle Manager Image - Persona Design Method for Evaluating -- Knowledge Management, Innovation and Efficiency of Enterprises Service through ICTs Appropriation and Usage -- E-portfolio Development through Activity Theory in Action Research -- Integration between IT Governance and Balanced Scorecard -- How can Company Improve Financial Performance by Learning from Failure? -- Analysing the Relationship between Components of Knowledge Orientation Strategies in Chilean Enterprises -- Part Knowledge Transfer, Sharing and Creation -- Apollo - An Interoperable Multi-domain Ontology Engineering and Scientific Workflow -- Why Co-creation of Value May Not Work? -- Detecting Zero-day Attacks using Contextual Relations -- Consumer Priorities of Online Shopping Concerning Experiences and Problem Experiences -- Understanding Relationship between Security Culture and Knowledge Management -- Knowledge Creation Process as Communication - Connecting SECI and Activity Theory via Cascading Mode of Communication.

This book contains the refereed proceedings of the 9th International Conference on Knowledge Management in Organizations (KMO) held in Santiago, Chile, during September 2014. The theme of the conference is "Knowledge Management to Improve Innovation and Competitiveness through Big Data." The KMO conference brings together researchers and developers from industry and academia to discuss and research how knowledge management using big data can improve innovation and competitiveness. The 39 contributions accepted for KMO 2014 were selected from 89 submissions and are organized in sections on: big data and knowledge management, knowledge management practice and case studies, information technology and knowledge management, knowledge management and social networks, knowledge management in organizations, and knowledge transfer, sharing and creation.