Preface -- Organization -- Committees -- OR, Modelling and Simulation -- Mixed-Model Sequencing Problem improving labour conditions, by J. Bautista, R. Alfaro, C. Batalla, S.M. Llovera -- A Heuristic Approach for Integrated Storage and Shelf-Space Allocation, by N. Esmaili, B.A. Norman, J. Rajgopal -- Evaluation of Pull Control Strategies and Production Authorisation Card Policies Recovery Period in a Multi-Product System, by C.E. Onyeocha, J. Khoury, J. Geraghty -- Smart decision in industrial site selection: what�s new in the case of a steel mill in Brazil?, by A. Gomes, C. Cosenza -- Dynamic multi-objective maximal covering location problem with gradual coverage, by M. Forghani Youshanlo, R. Sahraeian -- Logistics, Production and Information Systems -- Drivers and stages in "Packaging Logistics". An analysis in the food sector, by J. Garc�ia-Arca, J.C. Prado-Prado, A.T. Gonz�alez-Portela Garrido -- A tabu search approach for production and sustainable routing planning decisions for inbound logistics in an automotive supply chain, by D. Peidro, M. D�iaz-Madro�nero, J. Mula, A. Naval�on -- Clothing industry: main challenges in the supply chain management of value brand retailers, by S. Mart�inez, A. Errasti, M. Rudberg, M. Mediavilla -- Structural Equation Modeling for Analyzing the Barriers and Benefits of E-procurement, by Peral Toktaş-Palut, Ecem Baylav, Seyhan Teoman, Mustafa Altunbey -- Ergonomic Risk Minimisation in Assembly Line Balancing, by J. Bautista, C. Batalla, R. Alfaro -- Reverse Logistics Barriers: An Analysis Using Interpretive Structural Modeling, by M. Bouzon, K. Govindan, C.M.T. Rodriguez -- Mixed trips in the school bus routing problem with public subsidy, by P. Aparicio, J. Mu�nuzuri, J. Guadix -- Analysis of the criteria used by organizations in supplier selection, by J.I. Molin�e, A.M. Coves, A. Rubio -- Event Monitoring Software Application for Production Planning Systems, by A. Boza, B. Cortes, M.M.E. Alemany, E. Vicens -- Optimization of Public Transport Services in Small and Medium Size Towns. A Case Study on Spain, by  Elvira Maeso Gonz�alez, Juan Carlos Carrasco Gim�enez -- Methodology to manage Make-to-order and Make-to-stock decisions in an electronic component plant, by J. Maheut, D. Rey, J.P. Garcia-Sabater -- Effects of the Implementation of Antequera Dry Port in Export and Import Flows, by G. Gonz�alez, M. Olmo, E. Maeso -- An Iterative Stochastic Approach Estimating the Completion Times of Automated Material Handling Jobs, by Gunwoo Cho, Jaewoo Chung -- Strategy and Enterpreneurship -- Transportation Infrastructure and Econonomic Growth Spillovers, by H. F. Moralles, D. A. N. Rebelatto -- Influence of the environmental factors in the creation, development and consolidation of university spin-offs in the Basque Country, by E. Zarrabeitia Bilbao, P. Ruiz de Arbulo L�opez, P. D�iaz de Basurto Uraga -- Conceptual Model for Associated Costs of the Internationalisation of Operations, by �Angeles Armengol, Josefa Mula, Manuel D�iaz-Madro�nero, Joel Pelkonen -- Relations between Costs and Characteristics of a Process. A Simulation Study, by J. Fortuny Santos, P. Ruiz de Arbulo L�opez, M. Zarraga Rodr�iguez -- Critical Success Factors on implementation of CEM (Customer Experience Management) through Extended Marketing Mix, by A. Arineli, H. Quintella -- Financing Urban Growth In Aging Societies: Modelling The Equity Release Schemes In The Welfare Mix For Older Persons, by David Bogataj, Diego Ros-McDonnell, Marija Bogataj -- Sustainable Urban Growth in Aging Regions: Delivering a Value to the Community, by D. Bogataj, D. Ros McDonnell, A. Temeljotov Salaj, M. Bogataj -- The role of the entrepreneur of the New Technology-based Firm (NTBF), by J.A. Torrecilla Garc�ia, A.G. Skotnicka, E. Maeso Gonz�alez -- Quality and Product Management -- Increasing Production and Minimizing Costs during Machining by control of Tool's Wears and or Damages, by N. Coppini, I. Santos -- Impact of 5S on productivity, quality, organizational climate and IS at Tecniaguas S.A.S, by P. Mart�inez, N. Rincon, D. Fuentes -- Structuring a portfolio for selecting and prioritizing textile products, by M J. Loos,  P. A. Cauchick-Miguel -- Methodology for evaluating the requirements of customers in a metalworking company automotive ISO/TS 16949 certified, by G. Guimar�aes, R. Oliveira, L. Duarte, M. Vieira Junior, D. Galeazzi -- Improving Resilience and Performance of Organizations Using Environment, Health & Safety Management Systems. An empirical Study in a Multinational Company, by B. Seixas, M. Grijalvo, G.  Morales-Alonso -- Knowledge and Project Management -- Effectiveness of construction safety programme elements, by A.L�opez-Arquillos, J.C. Rubio-Romero, J. Carillo-Castrillo, M. Suarez-Cebador -- Operational issues for the hybrid wind-diesel systems: Lessons learnt from the San Cristobal Wind Project, by Y. Hu, M. Grijalvo, M.J. S�anchez, P. Solana -- Points of convergence between Knowledge Management and Agile Methodologies in Information Technology (IT), by E.B. Vaz, , M.C.D. Freitas -- Recent advances in patent analysis network, by J. Gavilanes-Trapote, R. R�io-Belver, E. Cilleruelo, J. Larruscain -- Information enclosing knowledge networks. A study of social relations, by L. S�aiz-B�arcena, J.I. D�iez-P�erez, M.A. Manzanedo del Campo, R. Del Olmo Mart�inez -- Service Systems -- Cost System under Uncertainty: A Case Study in the Imaging Area of a Hospital, by V. Jimenez, C. Duarte, P.Afonso -- Innovation in consulting firms: an area to explore, by I. Lemus-Aguilar, A. Hidalgo -- Innovation Capability and the feeling of being an innovative organization, by M. Z�arraga-Rodr�iguez, M.J.�Alvarez -- Minimizing Carbon-footprint of Municipal Waste Separate Collection Systems, by G. Caponio, G. D'Alessandro, S. Digiesi, G. Mossa, G. Mummolo, R. Verriello -- A MILP model for the Strategic Capacity Planning in consultancy, by C. Mart�inez-Costa, M. Mateo, A. Lusa -- Forecasting the Big Services Era: Novel Approach Combining Statistical Methods, Expertise and Technology Roadmapping, by I. Bildosola, R. Rio-B�elver, E. Cilleruelo.

This volume contains a selection of the best papers presented at the 8th International Conference on Industrial Engineering and Industrial Management, XX International Conference on Industrial Engineering and Operations Management, and International IIE Conference 2014,  hosted by ADINGOR, ABEPRO and the IIE, whose mission is to promote links between researchers and practitioners from different branches, to enhance an interdisciplinary perspective of industrial engineering and management.  The conference topics covered: operations research, modelling and simulation, computer and information systems, operations research, scheduling and sequencing, logistics, production and information systems, supply chain and logistics, transportation, lean management, production planning and control, production system design, reliability and maintenance, quality management, sustainability and eco-efficiency, marketing and consumer behavior, business administration and strategic management, economic and financial management, technological and organizational innovation, strategy and entrepreneurship, economics engineering, enterprise engineering, global operations and cultural factors, operations strategy and performance, management social responsibility, environment and sustainability.  This book will be of interest to researchers and practitioners working in any of the fields mentioned above.