Pro-active Dynamic Vehicle Routing Real-Time Control and Request-Forecasting Approaches to Improve Customer Service / [electronic resource] :
by Francesco Ferrucci.
- LII, 319 p. online resource.
- Contributions to Management Science, 1431-1941 .
- Contributions to Management Science, .
Introduction -- Introduction to Tour Planning: Vehicle Routing and Related Problems -- The Considered RDOPG Applications -- Review of the Literature Related to the Considered RDOPG Applications -- A New Deterministic Real-Time Control Approach for RDOPG Applications.- A New Forecasting Approach for Generating Stochastic Knowledge.- The Proposed Tabu Search Solution Method. -- Computational Results -- Summary and Outlook on Future Work -- Appendix -- References. .
This book deals with transportation processes denoted as the Real-time Distribution of Perishable Goods (RDOPG). The book presents three contributions that are made to the field of transportation. First, a model considering the minimization of customer inconvenience is formulated. Second, a pro-active real-time control approach is proposed. Stochastic knowledge is generated from past request information by a new forecasting approach and is used in the pro-active approach to guide vehicles to request-likely areas before real requests arrive there. Various computational results are presented to show that in many cases the pro-active approach is able to achieve significantly improved results. Moreover, a measure for determining the structural quality of request data sets is also proposed. The third contribution of this book is a method that is presented for considering driver inconvenience aspects which arise from vehicle en-route diversion activities. Specifically, this method makes it possible to restrict the number of performed vehicle en-route diversion activities.
9783642334726
10.1007/978-3-642-33472-6 doi
Business. Production management. Operations research. Decision making. Sales management. Computer simulation. Business and Management. Operation Research/Decision Theory. Operations Management. Sales/Distribution. Simulation and Modeling.