Creech, Bill <br/><br/>
Five Pillars of TQM 

 - New York  Truman Talley Books  1994 
 - p.548 
<br/><br/><label>ISBN: </label>9780452271029 
<br/><br/><label>Subjects--Topical Terms: </label> Total Quality Management  Creating Organizational Leadership and Competence  Guidelines for Organizational Greatness 
<br/><br/><label>Dewey Class. No.: </label>658.562 C72B