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Managing for total quality : from Deming to Taguchi and SPC /

by Logothetis, N.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York Prentice Hall 2002Availability: Items available for loan: [Call number: 658.562 L832M] (2).

Five Pillars of TQM

by Creech, Bill.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York Truman Talley Books 1994Availability: Items available for loan: [Call number: 658.562 C72B] (1).