000 00356nam a2200133Ia 4500
008 190711s9999 xx 000 0 und d
020 _a9781441979032
082 _a621.38195 D383
100 _aDEMIRKAN, HALUK et.al.
245 0 _aSERVICE SYSTEMS IMPLEMENTATION
260 _aNEW YORK
_bSpringer
_c2011
300 _axxvi+307p.,24X16Cms
942 _cBK
_2DDC
999 _c41776
_d41776