000 05635nam a22006135i 4500
001 978-981-4585-24-8
003 DE-He213
005 20200420211749.0
007 cr nn 008mamaa
008 140122s2014 si | s |||| 0|eng d
020 _a9789814585248
_9978-981-4585-24-8
024 7 _a10.1007/978-981-4585-24-8
_2doi
050 4 _aRA790.55
050 4 _aBF353
072 7 _aJMH
_2bicssc
072 7 _aRNA
_2bicssc
072 7 _aPSY031000
_2bisacsh
082 0 4 _a155.9
_223
100 1 _aSumaedi, Sik.
_eauthor.
245 1 0 _aPublic Transport Passengers' Behavioural Intentions
_h[electronic resource] :
_bParatransit in Jabodetabek-Indonesia /
_cby Sik Sumaedi, I Gede Mahatma Yuda Bakti, Nidya Judhi Astrini, Tri Rakhmawati, Tri Widianti, Medi Yarmen.
264 1 _aSingapore :
_bSpringer Singapore :
_bImprint: Springer,
_c2014.
300 _aXIV, 90 p. 6 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aSpringerBriefs in Business,
_x2191-5482
505 0 _aList of Figures -- List of Tables.-Abstract -- Chapter 1 Introduction -- 1.1 Background -- 1.2 Traffic Congestion in Jabodetabek (Jakarta, Bogor, Depok, Tangerang, and Bekasi) -- 1.3 Paratransit in Jabodetabek, Indonesia -- 1.4 Traffic Congestion from the Perspective of Consumer Behaviour -- 1.5 Research Gaps -- 1.6 Research Questions -- 1.7 Research Purposes -- 1.8 Organization -- Chapter 2 Literature Review -- 2.1 Introduction -- 2.2 Understanding Behavioural Intention -- 2.3 Behavioural Intention as Consumer Decision Making Process -- 2.4 Antecedents of Behavioural Intention -- 2.4.1 Service Quality -- 2.4.2 Perceived Value -- 2.4.3 Satisfaction -- 2.4.4 Trust -- 2.4.5 Image -- 2.4.6 Perceived Sacrifice -- Chapter 3 Conceptual Model and Hypotheses -- 3.1 Conceptual Model -- 3.2 Hypotheses -- 3.2.1  The Influence of Sacrifice on Perceived Value -- 3.2.2. The Influence of Image on Service Quality, Satisfaction, Perceived Value, Trust, and Behavioural Intention -- 3.2.3. The Influence of Service Quality on Perceived Value, Satisfaction, and Behavioural Intention -- 3.2.4 The Influence of Perceived Value on Satisfaction, Trust, and Behavioural Intention -- 3.2.5. The Influence of Satisfaction on Trust and Behavioural Intention -- 3.2.6 The Influence of Trust on Behavioral Intention -- Chapter 4 Research Methodology -- 4.1 Research's Object: Paratransit in Jabodetabek -- 4.2 Population and Sample -- 4.3 Operationalization and Measure of Variables -- 4.4 Survey -- 4.5 Data Analysis Method -- 4.5.1 Measurement Model Analysis -- 4.5.2 Structural Model Analysis -- Chapter 5 Demographic Profile of Respondents -- 5.1 Demographic Profile of Respondents -- 5.2 Respondents Assessment on Study Variables -- 5.3 The Results of Measurement Model Analysis -- 5.3.1. Goodness of Fit Index for Measurement Model -- 5.3.2 Construct Validity -- 5.3.3 Reliability of Constructs -- 5.4 Structural Model Analysis -- 5.4.1 Goodness of Fit Index for Structural Model -- 5.4.2 Results of Hypotheses Testing -- 5.4.3 Contribution of Each Factor on Behavioural Intentions -- 5.4.4 Coefficient of Determination (R2) -- Chapter 6 Research Implications -- 6.1 Theoretical Implications -- 6.2 Managerial Implications -- 6.3 Policy Implications -- 6.3.1 Managing Identity and Lifestyle Communities Jabodetabek -- 6.3.2 Improving Paratransit Operator Settings -- 6.3.3 Increasing the Perceived Value using Integrated Public Services Policy -- Chapter 7 Conclusion -- 7.1 Conclusion -- 7.2 Research Limitations -- 7.3 Recommendations for Future Research -- Acknowledgment -- References.
520 _aThis book is based on the behavioural intention of public transport passengers and the relationship between those factors in Indonesia. The conceptual model in this book explains behavioural intentions of paratransit passengers which can result in recommendations to unravel the complexity of the congestion problem from consumer behaviour perspective. Based on the results of survey research on behavioural intention of public transport users in Jabodetabek, Indonesia, the result of the study is presented in a model that describes the factors that influence. This book is recommended for academics who wish to gain knowledge about the phenomenon of consumer behaviour, for regulators whose duty is to make a decision and determine the strategic steps to overcome congestion, and researchers who want to develop their knowledge and provide solutions related to congestion from the perspective of consumer behaviour.
650 0 _aPsychology.
650 0 _aEnvironmental sciences.
650 0 _aBehavioral sciences.
650 0 _aUrban ecology (Biology).
650 0 _aCommunity psychology.
650 0 _aEnvironmental psychology.
650 1 4 _aPsychology.
650 2 4 _aCommunity and Environmental Psychology.
650 2 4 _aBehavioral Sciences.
650 2 4 _aEnvironmental Science and Engineering.
650 2 4 _aUrban Ecology.
700 1 _aBakti, I Gede Mahatma Yuda.
_eauthor.
700 1 _aAstrini, Nidya Judhi.
_eauthor.
700 1 _aRakhmawati, Tri.
_eauthor.
700 1 _aWidianti, Tri.
_eauthor.
700 1 _aYarmen, Medi.
_eauthor.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9789814585231
830 0 _aSpringerBriefs in Business,
_x2191-5482
856 4 0 _uhttp://dx.doi.org/10.1007/978-981-4585-24-8
912 _aZDB-2-SBE
942 _cEBK
999 _c51152
_d51152