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001 978-3-319-27237-5
003 DE-He213
005 20200421111702.0
007 cr nn 008mamaa
008 151231s2015 gw | s |||| 0|eng d
020 _a9783319272375
_9978-3-319-27237-5
024 7 _a10.1007/978-3-319-27237-5
_2doi
050 4 _aQA76.76.A65
072 7 _aJ
_2bicssc
072 7 _aUB
_2bicssc
072 7 _aCOM018000
_2bisacsh
072 7 _aSOC000000
_2bisacsh
082 0 4 _a004
_223
245 1 0 _aSocial Media for Government Services
_h[electronic resource] /
_cedited by Surya Nepal, C�ecile Paris, Dimitrios Georgakopoulos.
250 _a1st ed. 2015.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2015.
300 _aXII, 409 p. 104 illus., 13 illus. in color.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 _aSocial Media in Government Services: An Introduction -- Use of Social Media for Internal Communication: A Case Study in a Government Organisation -- Social Media Policy in Turkish Municipalities: Disparity between Awareness and Implementation -- Detecting Bursty Topics of Correlated News and Twitter for Government Services -- Gamification on the Social Web -- A Lexical Resource for Identifying Public Services Names on the Social Web -- Multi-Hazard Detection by Integrating Social Media and Physical Sensors.
520 _aThis book highlights state-of-the-art research, development and implementation efforts concerning social media in government services, bringing together researchers and practitioners in a number of case studies. It elucidates a number of significant challenges associated with social media specific to government services, such as: benefits and methods of assessing; usability and suitability of tools, technologies and platforms; governance policies and frameworks; opportunities for new services; integrating social media with organisational business processes; and specific case studies. The book also highlights the range of uses and applications of social media in the government domain, at both local and federal levels. As such, it offers a valuable resource for a broad readership including academic researchers, practitioners in the IT industry, developers, and government policy- and decision-makers.
650 0 _aComputer science.
650 0 _aApplication software.
650 1 4 _aComputer Science.
650 2 4 _aComputer Appl. in Social and Behavioral Sciences.
700 1 _aNepal, Surya.
_eeditor.
700 1 _aParis, C�ecile.
_eeditor.
700 1 _aGeorgakopoulos, Dimitrios.
_eeditor.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9783319272351
856 4 0 _uhttp://dx.doi.org/10.1007/978-3-319-27237-5
912 _aZDB-2-SCS
942 _cEBK
999 _c55009
_d55009