000 03981nam a22005415i 4500
001 978-3-030-04009-3
003 DE-He213
005 20220801215027.0
007 cr nn 008mamaa
008 181217s2019 sz | s |||| 0|eng d
020 _a9783030040093
_9978-3-030-04009-3
024 7 _a10.1007/978-3-030-04009-3
_2doi
050 4 _aTX955-985
072 7 _aKJMV4
_2bicssc
072 7 _aBUS093000
_2bisacsh
072 7 _aKJMV4
_2thema
082 0 4 _a352.56
_223
100 1 _aTalamo, Cinzia.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_941885
245 1 0 _aInvitations to Tender for Facility Management Services
_h[electronic resource] :
_bProcess Mapping, Service Specifications and Innovative Scenarios /
_cby Cinzia Talamo, Nazly Atta.
250 _a1st ed. 2019.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2019.
300 _aX, 261 p. 47 illus., 16 illus. in color.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aSpringer Tracts in Civil Engineering ,
_x2366-2603
505 0 _aIntroduction -- Tendering process and Facility Management Agreements. The role of Invitation to Tender -- “Process approach” to external FM service provision -- FM services and Organizational structures Management of FM-related Information -- FM Service Monitoring and Control -- FM Service Quality and Requirements -- Analytical framework for ITTs -- FM services Procurement and Management: scenarios of innovation -- Conclusions -- Glossary.
520 _aThis book deals with Invitations to Tender (ITTs) for the provision of Facility Management (FM) services. It presents a framework to support companies in preparing clear, comprehensive and effective ITTs, focusing on such key aspects as: organizational structures, tools and procedures for managing information, allocation of information responsibilities, procedures for services monitoring and control, quality policies, and risk management. It discusses and analyzes a range of basic terms and concepts, procedures, and international standards concerning the Tendering Process, as well as the contents of ITTs, which should represent the translation of information needs into requirements related to: the client’s goals, main categories of information to deal with, expected organization of information, modalities of reporting and control, and level of knowledge to be reached. A further major focus is on potential key innovation scenarios concerning current FM practice, such as Sustainable Procurement, Building Information Modeling (BIM), Big Data and Internet of Things (IoT) technologies, highlighting both the possible benefits and the possible risks and implications that could negatively affect the quality of FM service provision if not properly treated within the ITT. The book will be of interest to real estate owners, demand organizations and facility managers, enhancing their ability to prepare, interpret and/or critically analyze ITTs.
650 0 _aFacility management.
_93482
650 0 _aProject management.
_93328
650 0 _aApplication software.
_941886
650 1 4 _aFacility Management.
_93482
650 2 4 _aProject Management.
_93328
650 2 4 _aComputer and Information Systems Applications.
_941887
700 1 _aAtta, Nazly.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_941888
710 2 _aSpringerLink (Online service)
_941889
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783030040086
776 0 8 _iPrinted edition:
_z9783030040109
830 0 _aSpringer Tracts in Civil Engineering ,
_x2366-2603
_941890
856 4 0 _uhttps://doi.org/10.1007/978-3-030-04009-3
912 _aZDB-2-ENG
912 _aZDB-2-SXE
942 _cEBK
999 _c77028
_d77028